Privacy Policy

Last Updated: October 31, 2023

At PhilanthPro Solutions Inc. (“the Company”, "us", "we"), your privacy is important to us. It is the Company’s policy to respect your privacy regarding any information we may collect from you while operating our website, (the “Website”). This privacy policy ("Privacy Policy") explains what information may be collected through your use of our Website, how we use this information, and under what circumstances we may disclose your information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources. By accessing the Website, you are acknowledging that you have read, understand, and agree to be bound by this Privacy Policy. This Privacy Policy, together with any terms of use posted on our Website, set forth the general terms and conditions governing your use of the Website. Depending on your activities when visiting the Website, you may be required to agree to additional terms and conditions.

Non-Personally-Identifying Information

Like most website operators, the Company collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Company's purpose in collecting non-personally identifying information is to better understand how the Company’s visitors use the Website. From time to time, the Company may release non-personally-identifying information in the aggregate (e.g. by publishing a report on usage trends of the Website).


We only collect, use, transfer and disclose Personal Information with your consent or as otherwise permitted or required by applicable law.

We collect Personal Information only when you provide it to us through registration, inquiries or requests, or as otherwise stated within this Privacy Policy. If you choose not to provide any requested Personal Information, you may be unable to use the technical functionalities of the Website.

Collection and Use of Personal Information

“Personal Information” is any information about an identifiable individual, meaning any information that relates to you and identifies you personally, either alone or in combination with other information. The Company may collect and store Personal Information about you when you make use of certain functionalities of the Website such as signing up for a newsletter or submitting an inquiry through our “Contact Us” section. Examples of Personal Information we may collect include your name, email address, and internet protocol (IP) address. The Company may use the Personal Information for the following purposes: (i) to operate and administer the Website and our business; (ii) to enable your use of the Website and to personalize the Website for you; (iii) to communicate with you in connection with your use of the Website and generally; (iv) to detect, prevent and address technical issues, fraud or error; (v) to verify compliance with this Privacy Policy or any other Website terms and conditions; (vi) to comply with legal and governmental requirements; (vii) to derive and create anonymous, aggregated statistical and usage information regarding the Website; and (viii) to fulfill any other reasonable purpose in connection with the collection of the Personal Information at the time of its collection by us.

Disclosure of Personal Information

We may retain third party vendors to assist us in performing our services and administering our business. We may provide these third party vendors with access to your Personal Information to perform their obligations pursuant to contractual obligations with us, but for no other purpose. We have set out below the categories of third parties to whom we will disclose your Personal Information:

  • To third-party service providers who assist us in operating our business and providing services
  • When required by law or to comply with legal processes.
  • In connection with the sale, merger, or acquisition of all or part of our business, provided that the recipient agrees to protect your Personal Information according to this policy.
  • For any other purpose disclosed by us when you provide your Personal Information or as otherwise permitted or required by applicable law

Where possible, we will provide you with more details about specific third parties, including third-party data processors and service providers, to whom we may disclose your Personal Information to provide services to us and for the purposes as outlined in this Privacy Policy


We use reasonable physical, technical and organizational security precautions to protect your Personal Information from manipulation, loss, destruction or access by unauthorized persons. We have a number of relevant internal privacy policies, procedures, and guidelines and we also make sure that we have appropriate non-disclosure, data processing and other appropriate agreements and provisions in place, so that your information is adequately protected.

We cannot guarantee that any method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. You are responsible for maintaining the privacy of any usernames, passwords or other information you might use to access the Website.

Retention of Personal Information

We will retain your Personal Information only for as long as is necessary to fulfill the purpose for which it was collected and to meet our legal and contractual obligations. The length of time we retain information varies, depending on the purpose for which it was collected and the nature of the information. This period may extend beyond the end of your relationship with us but it will be only for so long as it is necessary for us to have sufficient Information to respond to any issues that may arise at a later date.

Transfer of Personal Information

We may store, process and/or transfer your Personal Information outside your jurisdiction of residence. Consequently, your Personal Information may be subject to the local laws of the jurisdiction to which it is transferred, and it may be accessible to local governments, tribunals, law enforcement and regulatory agencies.

Your Rights Related to Personal Information

If you wish to exercise any of your rights under this Policy, please submit a written request to us using our contact information below.

  • Withdrawing Consent: If you have given consent to the processing of your Personal Information for one or more purposes, you are entitled to withdraw your consent at any time (without affecting the lawfulness of any information processing that took place before the withdrawal of consent).
  • Access and Correction: You may access Personal Information which we hold about you, correct any inaccurate Personal Information about you and/or complete any incomplete Personal Information about you. You are entitled to access your Personal Information, subject to the restrictions on access that are set out in relevant laws and subject to the photocopy fees applicable under relevant laws, where permitted. We may require you to verify your identity before we allow you to access your Personal Information.
  • Additional Rights: Under certain circumstances and subject to applicable data protection laws, you may also be entitled to request additional information regarding our data governance practices, including details regarding what information is collected about you, the categories of persons who have access to your information, and how long your information will be retained for. You may also be entitled to request that we cease communicating your information, or de-index any hyperlink attached your name that provides access to your Personal Information by a technological means.

Links To External Sites

The Website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services which may be linked on the Website.


To enrich and perfect your online experience, the Website uses "cookies" and similar technologies. A cookie is a string of information that a website stores on your computer, and that your browser provides to the website each time you return. The Website uses cookies to help The Company track your usage of the Website, identify and store your usage preferences, and offer and display personalized content and advertising to you. If you do not wish to have cookies placed on your computer, you can set your browser to refuse cookies before using the Website. However, disabling cookies may prevent you from using certain Website features. By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to The Company’s use of cookies.

Privacy Policy Changes

The Company reserves the right in its sole discretion to revise and update this Privacy Policy at any time and from time to time, without notice to you. Any and all such amendments are effective immediately upon posting on the Website and apply to your access to and continued use of the Website. By continuing to access the Website after an amendment is posted, you accept and agree, without limitation or qualification, to be bound by this Privacy Policy, as amended. You agree to review this Privacy Policy periodically in order to be aware of amendments and you understand that the most recent version of this Privacy Policy will be located on the Website. Each time we make a change to our Privacy Policy, we will update the date at the top of this document.

Contact Us

If you have any questions about this Privacy Policy, our collection, use, and disclosure of your Personal Information, or if you wish to exercise your rights related to your Personal Information please contact us.

PhilanthPro Solutions Inc.
333 Bay Street,
Suite 2400
Toronto, ON
M5H 2T6